Privacy Policy

Last Updated: 21-11-2024

This Privacy Policy (“Policy”) explains the information collection, use, and sharing practices of Motorpark (“we,” “us,” and “our”).

Unless otherwise stated, this Policy describes and governs the information collection, use, and sharing practices of Motorpark with respect to your use of our website www.motorpark.in and the product & services (“Products” & “Services”) we provide and/or host on our servers.

Motorpark (“us”, “we”, or “our”) operates https://motorpark.in (the “Site”). Motorpark recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. This Policy also describes how we treat user information, we collect on https://motorpark.in  and other offline sources, under Motorpark. This Privacy Policy applies to current and former visitors to our website. By visiting and/or using our website, you irrevocably agree to this Privacy Policy.

Motorpark.in (website), is a property of Motorpark, an Indian Partnership Company registered under the Companies Act, 2013.

We endeavour to use your Personal Information only for the purposes of providing and improving the Site and our services, on continuous basis. By using the Site, you agree to the collection and use of information in accordance with this policy. Before you use or submit any information through or in connection with the Services, please carefully read and review this Privacy Policy. By using any part of the Services, you understand that your information will be collected, used, and disclosed as outlined in this Privacy Policy. If you do not agree to this privacy policy, please let us know by emailing at support@motorpark.com , so we can try and help to find a solution.

Definition

The Terms “company”,” we”,” us “and “our” refer to Motorpark

The Terms “platform” refers to the Motorpark website or any other digital medium and other offline sources.

The Terms “you & your” refer to the users of Motorpark.

The Terms “service/services” refers to services hosted by Motorpark on our platforms or otherwise.

The Terms “Motor training school, driving schools and Freelancers” refers to the third party that offer their services on Motorpark platform.

The Terms “Product/products” refers to products hosted by Motorpark on our platforms or otherwise.

1. Information Collection and Use:

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, your job or business etc. more particularly detailed below (“Personal Information”).

1.1 Personal Information we collect:

• Contact information: We might collect your name, email, mobile number, street, city, state, pin code, country.
• Payment and billing information: We might collect your billing name, billing address and payment method, when you book a course or purchase a product. But Motorpark does not store your card details. We NEVER collect your credit card number or credit card expiry date or other details, pertaining to your credit cards/debit cards on our website. All payment related activities and information will be obtained and processed by our Online payment partner(s).
• Information you post: We collect information you post in a public space on our website and/or on a third-party social media account that belong to Motorpark.
• Demographic information: We may collect demographic information about you i.e., your age, gender etc. this is only to help us understand our audience and potential target customers. This will be collected in the form of surveys or while you use our platforms/services/products etc.
• Other information: If you use our website, we may collect information, like duration of time spent on our website, events you like, events you intend to participate in, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

1.2 We collect information in different ways:

• We collect information directly from you: We collect information directly from you, when you register or book a course or make any purchase of products. We also collect information if you post a comment on our websites, tag us on social platform etc. or ask us a question through phone or email.
• We collect information from you passively: We use tracking tools like Google Analytics.
• We get information about you from third parties: For example, if you use an integrated social media feature on our websites (if any). The third-party social media site will give us certain information about you. This could include your name and email address.

2. Use of your personal information:

• We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
• We use information to respond to your requests or questions: We might use your information to confirm your bookings, product purchases or registration for particular course or any other events that motorpark might hold.
• We use information to improve our products and services: We might use your information and/or feedbacks to customize your experience with us.
• We use information to look at site trends and customer interests: We may use your information to make our website and products/ services better. We may combine information’s; we get from you directly or from third parties about you.
• We use information for security purposes: We may use information to protect the interest of our company, our customers, and our website.
• We use information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products/services. These might be our own offers or products, or third-party offers or products, we think you might find interesting or useful. For example, if you book a course from our website we will enrol you in our special events, after we receive a confirmation from your end.
• We use information to send you transactional communications: We might send you emails or SMS about your account and details of a course booking done, product purchased & payment received.
• We use information as otherwise permitted by law.

3. Data Retention:

• We retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy or as required by law.
• The duration for which we retain personal information is determined based on the following criteria:

1. Legal obligations (e.g., tax or accounting laws).
2. Business needs (e.g., customer service or support).
3. User consent, which remains valid until withdrawn

4. Account Deletion:

• User Rights: You have the right to request the deletion of your account and personal information at any time.
• Deletion Process: To request account deletion, please send an email to support@motorpark.com with the subject line “Account Deletion Request.” We may ask for verification of your identity before processing the request.
• Timeframe for Deletion: We aim to process your request within 30 working days of receiving it.
• Data Retention Post-Deletion: Some information may still be retained for legal or compliance purposes after account deletion. We may retain certain data as required by law or for legitimate business purposes.
• Confirmation of Deletion: You will receive a confirmation email once your account and personal information have been successfully deleted.
• Impact of Deletion: Once your account is deleted, you will lose access to all services and data associated with that account. All personal information linked to your account will be permanently removed from our systems.

5. Sharing of information with third-parties:

•  Since Motorpark is an aggregator based online platform, we need to share your information to third party/parties that are responsible for offering you service(services).
• We will share information with third parties: who offer/perform services. We share information with vendors who offer their services online on our platforms, to payment gateway processors or transactional message processors, to SMS gateway providers, to vendors managing our backend process. Some vendors may or may not be located outside of India.
• We will share information with the event organizers: We share your information with our partners, who provide you services or event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information, we give them as described in their privacy policies.
• We will share information with our business partners: This includes a third party, which provides service or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
• We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it, if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
• We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction.
• We may share your information for reasons not described in this policy. We will inform you before we intend to do this.

6. Cookies:

• Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
• Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

7. Security:

• The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information at all costs, we cannot guarantee its absolute security.

8. Changes to This Privacy Policy:

• This Privacy Policy is effective as of [21-11-2024] and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
• We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
• If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

9. Email Opt-Out:

• You can opt out of receiving our marketing emails or promotional SMS. To stop receiving the same, please email us at support@motorpark.in with Subject line “Stop promotional emails & SMS”. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending
  you transactional messages through email and SMS about your purchases.

10. Third party sites:

• If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully before their intended use. We are not responsible for these third-party sites.